In order to help us help you quickly, please try and follow this advice when seeking assistance:


  • If you have a query on anything digital, you can send us a message on Teams and one of our Digital Learning Coaches will respond to you as soon as possible.

  • Please send all IT issues and software faults to 

  • If you need help with using Canvas, Microsoft 365, Smart Assessor or Google Classroom then please contact

  • Please use your college email address if at all possible.

  • Please include your student number and a contact telephone if you require a call back.


Don’t worry if you are not sure who to contact. We can all forward messages to the appropriate team if necessary.

IT Queries 



Digital Learning Queries 



LRC Queries 


General Further Education College | Middlesbrough College | Reboot

IT Queries Email: Digital Learning Queries Email: LRC Queries Email: 

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