Digital Support

In order to help us help you quickly, please try and follow this advice when seeking assistance

 

  • If you have a query on anything digital, you can send us a message on Teams and one of our Digital Learning Coaches will respond to you as soon as possible.
     

  • Please send all IT issues and software faults to helpdesk@mbro.ac.uk 
     

  • If you need help with using Canvas, Microsoft 365, Smart Assessor or Google Classroom then please contact reboot@mbro.ac.uk.
     

  • Please use your college email address if at all possible.
     

  • Please include your student number and a contact telephone if you require a call back.

 

Don’t worry if you are not sure who to contact. We can all forward messages to the appropriate team if necessary.

IT Queries 

Email: helpdesk@mbro.ac.uk   

 

Digital Learning Queries 

Email: reboot@mbro.ac.uk  

 

LRC Queries 

Email: lrcinfo@mbro.ac.uk   

Come speak to one of our Digital Learning Coaches and have your IT and online learning issues solved on this spot!

You can find us in The Help Centre which is located on the main site in room 0.096B. You can also visit us in the LRC (room 1.013E). As you enter the LRC, turn right and we are there!

MicrosoftTeams-image (30).png