The Help Centre

Come speak to one of our Digital Learning Coaches and have your IT and online learning issues solved on this spot!

You can find us in The Help Centre which is located on the main site in room 0.096B. You can also visit us in the LRC (room 1.013E). As you enter the LRC, turn right and we are there



















If you have a query on anything digital, you can send us a message on Teams and one of our Digital Learning Coaches will respond to you as soon as possible


If you need help with anything digital, such as using Canvas, Microsoft Teams, Microsoft Word, Microsoft Outlook, Smart Assessor, BKSB or Google Classroom then please contact

If you need to speak to a member of staff from the LRC please contact


Please use your college email address if at all possible. and include your student number and a contact telephone if you require a call back.


Please log all IT hardware issues/requests (e.g laptop screen is broken) and software faults/requests (e.g you have got a phone number and you need update your MFA ) to Halo


To speak with a Digital Learning Coach via telephone please dial 01642 333743

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